Help & Support
Questions about your account, the app, or your subscription? Start here, or reach a human any time.
Frequently asked questions
How do I log in to Sehatly?
Open the Sehatly web app from the Login link on this page, or download the Android app from Google Play, and sign in with the phone number or email on your account.
How do I download the app?
The Sehatly Android app is on the Google Play Store. Search for 'Sehatly' or use the 'Get it on Google Play' link on this page.
How do I manage or cancel my subscription?
Every plan starts with a three-month minimum and then renews monthly. Once that term is served you can manage or cancel anytime from within the app (Premium → Manage subscription), or by emailing our support team. There is a 30-day full refund from the start of your first plan. See our Refund & Cancellation policy for details.
How is my family's health data protected?
Your data is encrypted and never sold. See our Privacy policy for how we collect, store and use health information under India's DPDPA.
How do I reach a human?
Email [email protected] or call +91 97428 97375. Please include the email or phone number on your account so we can find you quickly.
Still need help?
Email [email protected] or call +91 97428 97375. We usually reply within one business day.