Help & Support

    Questions about your account, the app, or your subscription? Start here, or reach a human any time.

    Frequently asked questions

    How do I log in to Sehatly?

    Open the Sehatly web app at app.swasth.health, or download the Android app from Google Play, and sign in with the phone number or email on your account.

    How do I download the app?

    The Sehatly Android app is on the Google Play Store. Search for 'Sehatly' or use the 'Get it on Google Play' link on this page.

    How do I manage or cancel my subscription?

    You can manage or cancel Sehatly Premium anytime from within the app (Premium → Manage subscription), or by emailing our support team. See our Refund & Cancellation policy for details.

    How is my family's health data protected?

    Your data is encrypted and never sold. See our Privacy policy for how we collect, store and use health information under India's DPDPA.

    How do I reach a human?

    Email support@sehatly.health or call +91 97428 97375. Please include the email or phone number on your account so we can find you quickly.

    Still need help?

    Email support@sehatly.health or call +91 97428 97375. We usually reply within one business day.